Appendix C: Exit survey

This survey is part of the case study to which you consented to participate. It is intended to record your opinions about two learning methods we are comparing: Learning in a classroom group, or learning individually using computer-aided instruction.

As part of this study, you have used only one of the these two methods, so some of the questions will not apply to you.

Your answers to this survey will be anonymous. Your answers will be considered carefully and will shape the future methods of training we use, so please take the time to answer them to the best of your ability. We appreciate your assistance.

Instructions

If you were in the classroom group, please answer questions 1-4 and 8-20.
If you were in the computer-aided group, please answer questions 1, 5-7, and 8-20.

Some of the following questions request a written answer, and some provide answers which you can circle.

Please ask the instructor if you do not understand any of the questions or answers.

Survey

1. I am a member of the:

classroom group

computer-aided group

QUESTIONS FOR THE CLASSROOM LEARNERS

2. The classroom method is appropriate for this topic (Electrical Circuits and Measurements).	strongly disagree	disagree	neutral, no opinion either way	agree	strongly agree
3. If you feel the classroom method is appropriate for this topic, how do you believe it is more effective?
4. If you feel the classroom method is not appropriate for this topic, please explain why:

QUESTIONS FOR THE COMPUTER-AIDED LEARNERS

5. The computer-aided method is appropriate for this topic (Electrical Circuits and Measurements).	strongly disagree	disagree	neutral, no opinion either way	agree	strongly agree
6. If you feel the computer-aided method is appropriate for this topic, how do you believe it is more effective?
7. If you feel the computer-aided is not appropriate for this topic, please explain why:

QUESTIONS FOR EYERYBODY

8. How do you rate the speed of the presentation of the training?	the material is presented much too slowly	the material is presented too slowly	the material is presented at an adequate speed	the material is presented too quickly	the material is presented much too quickly
9. The printed handouts for the class are useful.	strongly disagree	disagree	neutral, no opinion either way	agree	strongly agree	not applicable
10. I increased my knowledge during this class.	strongly disagree	disagree	neutral, no opinion either way	agree	strongly agree	not applicable
11. I can apply what I learned to my job.	strongly disagree	disagree	neutral, no opinion either way	agree	strongly agree	not applicable
12. I am satisfied with the availability of the instructor for answering questions.	strongly disagree	disagree	neutral, no opinion either way	agree	strongly agree	not applicable
13. I am satisfied with the time and place used for this training.	strongly disagree	disagree	neutral, no opinion either way	agree	strongly agree	not applicable
14. I feel comfortable using a personal computer on my own.	strongly disagree	disagree	neutral, no opinion either way	agree	strongly agree	not applicable
15. I have access to a personal computer (Windows or Macintosh) at home.	yes	no (if no, now go directly to question 18)	not yet, but plan to sometime (if not yet, go directly to question 18)
16. Do you or a family member have a personal e-mail account at home?	yes	no	don't know
17. Does the home personal computer have a web browser (Netscape, Internet Explorer, or equivalent) installed, even if you do not connect to an online service?	yes	no	don't know
18. If you were going to receive company training using the computer-aided method, which arrangement would you prefer? Please rate the answers 1-4 in order of your preference:	Learn at work, on company time (paid) 1 2 3 4	Learn at work, but not on company time (unpaid) 1 2 3 4	Learn at home, with some incentive provided 1 2 3 4	Learn at home, no incentive needed 1 2 3 4
19. Under what conditions would you use a home computer and NESLAB learning materials at home - for example, if it were provided on a disk and did not require access to the internet ?	If course completion was required as part of my job	If course completion was required for job advancement	If incentives were provided to compensate for my time	I would be willing to do this on my own with no particular incentive	Under no conditions

20. Which method would you be willing to use for the following topics?

New employee orientation	classroom	computer-aided
New product orientation	classroom	computer-aided
Electrical Circuits & Measurement (this class you just completed)	classroom	computer-aided
Electrical workmanship	classroom	computer-aided
New employee orientation	classroom	computer-aided
Refrigeration theory	classroom	computer-aided
Safety procedures	classroom	computer-aided
Chemical safety	classroom	computer-aided
Sexual harassment awareness	classroom	computer-aided
Software use	classroom	computer-aided
Lockout-tagout awareness	classroom	computer-aided
Machine-specific training	classroom	computer-aided
Benefits: Managing your 401(k) account	classroom	computer-aided
Benefits: Managing your health insurance	classroom	computer-aided
Service procedures	classroom	computer-aided
Customer uses of our products	classroom	computer-aided

Other comments?

Thank you for time in completing this survey! Your help is appreciated.